Quality training when making major software systems decision

The challenge with implementation and execution is not in understanding the software but finding the time to effectively take the training.

Adobe Stock Photo

Adobe Stock Photo

When working with a new software systems program in the automotive industry like 3D simulation, there is a steep learning curve.

The challenge with implementation and execution is not in understanding the software but finding the time to effectively take the training. You have more responsibilities and have been forced to do more with less resources and time.

Simulation software can be applicable to any size company that manufactures, assembles, packages, or transports those items. The need is greatest for companies with multiple projects and challenges going on of varying volume and life cycles.

When companies need to learn a new software or simulation system to efficiently manage their workload, watching a video or two simply is not sufficient. Highly customized and personalized training that helps to answer each question you have works better but not all vendors supply customized training. Your ability to ask the right questions and shop for the best options are critical.

Making an investment requires an equal commitment from your supplier

Studies show the most effective learning is conducted on something you are familiar with and working on now. As a customer, you should look for onboarding training to suit your organization's specific needs. Those needs should include finding solutions to the actual projects you are working on.

When you are done with the training, you will have that project completed or on its way. Customers should leave training with the solution for their project before applying and implementing the chosen solution back at the workplace for day-to-day operations.

Customized training is an invaluable asset, ensuring attention not common in the industry. When searching for a software provider, understanding the training process and the value that it can bring to your organization can be a big part of the decision-making process.

Consider asking:

  • How many hours of training is available?
  • Is the training “off the shelf” or customized to meet your needs?
  • How available are trainers to direct questions and dialogue?
  • What is the instructor to student ratio?
  • What ongoing training is available as part of your contract each year and is that training included in the price?

By simulating different conditions, resources, and options, an effective training process lets you watch scenarios play out before physical building begins. The value provided should be direct and measurable: a reduction in project costs, improvement in production line balancing, and more.

Simulations serve as valuable sales and presentation tools. Decision-makers are more likely to sign off on a project they can see, and simulations offer visual confirmation in ways that Gantt charts and Excel just cannot. They also save a lot of back-and-forth with the client. If a picture is worth a thousand words, then a simulation is worth exponentially more than that.

There is no “perfect” way to judge the quality of training that a software provider offers but it should be a core part of how you come to a decision. Customization and a convenient and flexible delivery method with direct access to trainers should be expected. Do your homework up front and your staff will be properly trained and using a new system to save money and improve operations in no time!